Job Description
Who is Sana Labs?
Why We Need You
We are seeking a IT Solutions & Coordinator to play a pivotal role in delivering seamless integrations for new customers. From project kick-off to go-live, you’ll ensure that the implementation process is smooth, efficient, and technically sound. Your focus will include setting up and troubleshooting integrations like SSO, SCIM, and xAPI, addressing technical issues, and ensuring customers receive proactive, world-class support throughout their journey with Sana.
Positions available 2x IT Solutions & Coordinator
Key Responsibilities
- Assist customers in utilizing our learning software effectively.
- Set up and troubleshoot integrations such as SSO, SCIM, and xAPI.
- Provide technical guidance to customers’ IT teams on RESTful API integrations.
- Lead 1:1 customer trainings, meetings, and troubleshooting sessions.
- Proactively follow up on project plans, schedule meetings, and prepare agendas.
- Act as the liaison between...
Why We Need You
We are seeking a IT Solutions & Coordinator to play a pivotal role in delivering seamless integrations for new customers. From project kick-off to go-live, you’ll ensure that the implementation process is smooth, efficient, and technically sound. Your focus will include setting up and troubleshooting integrations like SSO, SCIM, and xAPI, addressing technical issues, and ensuring customers receive proactive, world-class support throughout their journey with Sana.
Positions available 2x IT Solutions & Coordinator
Key Responsibilities
- Assist customers in utilizing our learning software effectively.
- Set up and troubleshoot integrations such as SSO, SCIM, and xAPI.
- Provide technical guidance to customers’ IT teams on RESTful API integrations.
- Lead 1:1 customer trainings, meetings, and troubleshooting sessions.
- Proactively follow up on project plans, schedule meetings, and prepare agendas.
- Act as the liaison between...
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