Job Description
Responsibilities
- Provide technical support to end-users, addressing hardware, software, and network-related issues.
- Administer and maintain servers, databases, and applications to ensure their availability, security, and performance.
- Monitor and maintain the company's local area network (LAN) and internet connectivity.
- Install, configure, and maintain computer hardware, peripherals, and software applications.
- Implement cybersecurity measures to safeguard data, systems, and networks.
- Assist in the management of user access controls and data security protocols.
- Manage data backup procedures and test disaster recovery plans. Ensure data integrity and availability in case of system failures.
- Maintain accurate documentation of IT assets, configurations, and procedures.
- Create user guides and documentation for common technical issues.
- Conduct regular security audits and system back...
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