IT Specialist

**THIS IS NOT A REMOTE POSITION**
**Responsibilities**:
- Serving as the first point of contact for IT support within the organization
- Installing, configuring, and maintaining software and hardware components of computer and network systems
- Diagnosing and troubleshooting software and hardware issues
- Repairing and replacing damaged computer and network components
- Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software
- Supporting people whenever they encounter challenges with computers and network devices
- Maintaining and updating technical documentation regularly
- Testing new hardware and software before full-scale installation
**Skills and Qualifications**:
- Proven work experience in IT support or IT technician roles
- Associate degree or advanced apprenticeship in Computer Science or relevant disciplines
- In-depth knowledge of Windows, Mac, Linux and UNIX operating systems
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