Job Description

IT Support

Join a leading IT and MSP company known not only for its technical excellence but also for fostering a positive, team-oriented work environment. In this role, you'll be a key player wide range of systems, ensuring fast, reliable service for all users while helping businesses stay productive and connected every day.

What You'll Do:

  • Provide IT support through voice and chat channels for both general users and VIPs.

  • Troubleshoot and resolve issues related to Helpdesk/Troubleshooting, Active Directory (AD), and Domain Name Systems (DNS).

  • Manage Windows Servers and utilize ConnectWise or other ticketing systems.

  • Handle user creation and termination, as well as application installations.

  • Set up printers and resolve internet down issues.

  • Configure and troubleshoot Office 365 and Office suite applications.

  • Recover and restore files (both ...

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