It Support

Overview

An established IT company is looking for Emirati IT Support Specialists to provide technical assistance and ensure smooth operations of IT systems. This role involves troubleshooting system maintenance and user support across hardware and software platforms.

Responsibilities

• Offer technical support for software, hardware, and network-related issues.
• Manage installation, configuration, and updates for systems and applications.
• Monitor system performance and ensure optimal functionality .
• Troubleshoot connectivity problems, diagnose IT security risks , and provide solutions.
• Assist in managing servers, databases, and cloud infrastructure .
• Document IT issues and solutions while improving internal IT support processes .
• Collaborate with teams to maintain cybersecurity protocols .

Requirements

• UAE Nation...