Job Description
Descripción del puesto
A US-based company is looking for an IT Support Analyst to join their team 100% remotely from Argentina. The role focuses on day-to-day technical support for internal users, including VIP / Executive-level stakeholders. Fluent English is mandatory (daily communication with US-based teams).
Requisitos
- Experience with Windows troubleshooting
- Hands-on experience using ticketing systems (Jira or similar)
- Previous exposure to VIP / Executive Support
- Proactive mindset and ability to work independently
- Advanced / fluent English (mandatory)
Nice to have
- iOS troubleshooting
- Experience creating or improving documentation and processes
- Basic knowledge or experience with Active Directory
Beneficios
- 100% remote role
- Work closely with US-based teams
- Learning and growth opportunities...
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