Job Description
Your newpanyWe are currently recruiting for an IT Support Analyst to join a well-established professional servicespany going through a period of change and transformation. Two new positions have been created to join their service desk team on a permanent basis based out of Salisbury (hybrid).
Your new roleYou will be joining an established Service Desk, reporting to the Service Desk Manager and working alongside the Service Delivery Manager, to resolve 1st Line tickets. We are ideally looking for someone who has worked in a similar sized organisation, supporting circa 1200 users (or more). You will have some experience in a Service Desk/ 1st Line role, and have excellentmunication skills – able to adapt yourmunication style and approach to best suit the customer.What you'll need to succeedWe are looking for a Service Desk Analyst with experience supporting Windows 10, 11, Office 2016, 2019 and O365, and knowledge of the ITIL framework (with a foundation V4 certification being an ad...
Your new roleYou will be joining an established Service Desk, reporting to the Service Desk Manager and working alongside the Service Delivery Manager, to resolve 1st Line tickets. We are ideally looking for someone who has worked in a similar sized organisation, supporting circa 1200 users (or more). You will have some experience in a Service Desk/ 1st Line role, and have excellentmunication skills – able to adapt yourmunication style and approach to best suit the customer.What you'll need to succeedWe are looking for a Service Desk Analyst with experience supporting Windows 10, 11, Office 2016, 2019 and O365, and knowledge of the ITIL framework (with a foundation V4 certification being an ad...
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