Job Description
The Field Service (IT Support Analyst for Trading Desk) is responsible for providing technical assistance and support to end-users within the organization. This role includes troubleshooting hardware and software issues, resolving technical problems, and ensuring a smooth and efficient operation of IT systems.
This role interacts with internal customers, at all levels on the trading floor users, to gather needs and transform them into technical solutions. Exceptional customer relationship and communication skills, along with a passion for delivering excellent customer experiences, are essential. She or He must be accustomed to working in a high-tech, fast-paced environment with demanding internal clients, performing activities from a process management perspective and the ability to learn quickly.
Key Responsibilities:
Technical Support:
Rapid diagnosis and resolution of issues in trading platforms, market data feeds, and order management systems.
Provide timely and effe...
This role interacts with internal customers, at all levels on the trading floor users, to gather needs and transform them into technical solutions. Exceptional customer relationship and communication skills, along with a passion for delivering excellent customer experiences, are essential. She or He must be accustomed to working in a high-tech, fast-paced environment with demanding internal clients, performing activities from a process management perspective and the ability to learn quickly.
Key Responsibilities:
Technical Support:
Rapid diagnosis and resolution of issues in trading platforms, market data feeds, and order management systems.
Provide timely and effe...
Apply for this Position
Ready to join Rabobank? Click the button below to submit your application.
Submit Application