Job Description

A tech support firm is seeking a Junior IT Support specialist to join their team. In this role, you will manage Tier 1 and Tier 2 IT support tickets, assist with onboarding and offboarding, and ensure compliance across all systems in a cloud-based Microsoft 365 environment. Candidates should have 1-2 years of IT support experience, be fluent in both English and Spanish, and be comfortable working with macOS and Windows systems. This position offers opportunities for career growth in a collaborative setting.
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