IT Support Associate

Overview: Nextvas Inc., a leading provider of business process outsourcing solutions specializing in virtual assistant services and bespoke solutions, is seeking a skilled and dedicated IT Support Associate. In this role, you will play a crucial part in maintaining the smooth operation of the company’s IT systems, providing technical support to employees, and ensuring the timely resolution of IT-related issues. As an IT Support Associate at Nextvas, you will help optimize technology resources, troubleshoot technical challenges, and contribute to the overall efficiency and productivity of the company while upholding high service standards.

Key Responsibilities:

Technical Support & Troubleshooting:

• Provide timely and effective support to end users for hardware, software, and network-related issues.
• Troubleshoot and resolve technical issues in a professional and efficient manner, escalating complex problems when nec...