Job Description
We're Hiring: IT Support / Help Desk Specialist | Mid-Level
Location:
Barranquilla, Colombia (On-site)
Schedule:
Full-Time, Monday–Friday
Experience Level:
Mid-Level
As an
IT Support / Help Desk Specialist
, you'll be the first point of contact for all IT-related requests, ensuring smooth day-to-day technology operations across the organization. This role is critical to employee productivity, combining hands-on technical support, user assistance, and IT asset management.
We're looking for a proactive, customer-focused professional who enjoys solving problems, supporting users, and maintaining reliable IT systems in a fast-paced environment.
What You'll Be Doing:
- Set up, configure, and deploy
workstations, laptops, desktops, monitors, and peripherals - Ensure devices are properly configured with required software, security updates, and network settings
- Support employee
onboarding a...
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