Job Description


We're Hiring: IT Support / Help Desk Specialist | Mid-Level

Location:
Barranquilla, Colombia (On-site)

Schedule:
Full-Time, Monday–Friday

Experience Level:
Mid-Level

As an
IT Support / Help Desk Specialist
, you'll be the first point of contact for all IT-related requests, ensuring smooth day-to-day technology operations across the organization. This role is critical to employee productivity, combining hands-on technical support, user assistance, and IT asset management.

We're looking for a proactive, customer-focused professional who enjoys solving problems, supporting users, and maintaining reliable IT systems in a fast-paced environment.


What You'll Be Doing:

  • Set up, configure, and deploy
    workstations, laptops, desktops, monitors, and peripherals
  • Ensure devices are properly configured with required software, security updates, and network settings
  • Support employee
    onboarding a...

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