IT Support (Cloud Support)

Job Description

• Microsoft 365 account creation, management, and troubleshooting
• Microsoft 365 tenant consolidation
• Exchange Online mailbox creation, forwarding, and troubleshooting (Message trace, Entra login details, Source IP)
• License assignment, renewal, and tracking (M365, Power BI, adobe etc.)
• Entra account/security group provisioning, password resetsырҭа, including policies
• Basic Azure/AWS resource monitoring, management, and escalation (VM status, storage, connectivity)
• Email distribution groups and shared mailbox creation
• Synology NAS account creation, folder assignment, resources monitoring and troubleshooting
• Performing regular updates, patches, and backups
• Disaster Recovery, Back and pilgroration
• Managing Active Directory, DNS, DHCP, and file services.
• B2B connection setup and basic troubleshooting (for MIDC/Philtower connections)
• MFA/...