IT Support Desk Technician

About Gippsland Grammar

Gippsland Grammar provides an outstanding contemporary holistic education where our community has a shared understanding of what we learn how we learn and who we teach. Our School culture is centred around our core values of Compassion Leadership Excellence Responsibility and Respect and develops people of character who act with integrity and wisdom.

IT Support Desk Technician

We are seeking a great communicator and customer-focused IT Support Desk Technician to join our supportive and dedicated IT Services team.

Key Responsibilities

• Serve as the initial contact for IT support via phone, email and the IT helpdesk.
• Provide friendly and effective first-level IT support to staff and students.
• Log triage and manage tickets within the IT support system.
• Assist users in resolving basic technical issues and improving digital literacy.
• Support user access administration wit...