Job Description

Dubai, United Arab Emirates | Posted on 01/15/2026

To create an effective IT Support job description, you need to balance technical requirements with the soft skills required for high-pressure troubleshooting. Below is a comprehensive template you can adapt for your specific needs.

Location: (City, State / Remote / Hybrid)

Department: Information Technology

Reports To: IT Manager / Help Desk Lead

Role Summary

We are seeking a proactive and detail-oriented IT Support Specialist to join our technical team. In this role, you will be the first line of defense for all technology-related issues, ensuring our employees have the tools and connectivity they need to stay productive. You will handle everything from hardware deployments to complex software troubleshooting in a fast-paced environment.

Key Responsibilities

End-User Support: Provide timely technical assistance a...

Apply for this Position

Ready to join Black Swan? Click the button below to submit your application.

Submit Application