IT Support

Job Description

Responsible for providing day-to-day technical support to hotel operations, ensuring all IT systems function efficiently to support guest services and internal departments. This role plays a critical part in maintaining hotel systems, networks, and technology to deliver a seamless guest experience.

Qualifications

• Diploma or Bachelor’s degree in Information Technology or related field
• 1–3 years of IT support experience (hotel or hospitality experience preferred)
• Knowledge of hotel systems (PMS, CCTV, access control) is an advantage
• Understanding of networking, and basic cybersecurity
• Strong troubleshooting and problem-solving skills
• Good communication and customer service skills
• With pro‑active attitude, hardworking, Integrity and have related experience

Additional Information

• Provide first‑line IT support to hotel staff and departments ...