IT SUPPORT END-USER SPECIALIST

Job Title: IT Support End-User Specialist

Location: Dubai

Positions Available: 7

Salary: AED 5,000 – 7,500 (based on experience)

Job Description

We are seeking seven IT Support End-User Specialists to join our team in Dubai. The ideal candidates will provide top-notch technical support to end-users, ensuring smooth operation of IT systems and prompt resolution of issues.

Key Responsibilities

• Provide comprehensive end-user IT support for hardware and software issues.
• Troubleshoot desktop, laptop, and mobile device issues, ensuring timely resolution.
• Assist users with setup, configuration, and usage of IT equipment and applications.
• Maintain and monitor IT systems to ensure optimal performance and security.
• Document and manage support requests in the ticketing system efficiently.
• Collaborate with other IT teams to resolve complex issues...