IT Support Engineer (12 hours shift / Night Shift) (ID: 689843)

Shift: 7:00 PM – 7:00 AM (Thursday to Saturday, alternate Wednesdays)

Key Responsibilities:

• Provide end-user IT helpdesk support during shift hours, including remote assistance when required.
• Monitor network and server health; support production/tester networks; escalate emergencies (basic TCP/IP knowledge required).
• Troubleshoot production label printing issues.
• Conduct IT audits and training; ensure compliance with factory IT policies.
• Coordinate onboarding and offboarding processes.
• Handle IT asset procurement, installation, configuration, license renewals, and account management.
• Maintain internal knowledge base; assist in root cause analysis for recurring issues.
• Troubleshoot system/application faults and resolve hardware/software problems.

Requirements:

• Diploma/Degree in Computer Science, IT, or related field.
• Minimum 1 year of IT helpdesk experience w...