Job Description

Educational Requirements / Other Qualifications

Bachelor’s Degree in any computer stream (3-4 Yrs)

Experience Required

Minimum 8 Years of relevant experience.

Technical Skills

  • Strong knowledge of desktop operating systems (Windows 10/11, MacOS)
  • Proficient in Microsoft Office Suite and other common software applications
  • Experience with Active Directory, remote desktop tools, and ticketing systems
  • Ability to diagnose hardware and software issues and recommend solutions
  • Proficiency in Active Directory and Group Policy management and troubleshooting
  • Knowledge of Microsoft 365 applications and services, including Exchange Online, Teams, OneDrive, SharePoint, and Office applications
  • Ability to manage Exchange Online, user mailboxes, and distribution groups

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