Job Description
A growing Managed Service Provider (MSP) in the South West is seeking an IT Support Engineer / IT Field Engineer / MSP Engineer to support both remote IT support and on-site field engineering.
This role combines service desk support, Microsoft 365 administration, and field engineer site visits for domestic and small business clients. It is ideal for an engineer currently working in an MSP who wants career progression, leadership responsibility, and the opportunity to influence how IT services are delivered.
Key Responsibilities
IT support and service desk ticket resolution (remote support)
Field Engineer site visits for installations, upgrades, and fault-finding
Microsoft 365 administration (Azure AD, Intune, users, licensing, security)
MSP proactive support including patching, monitoring, and maintenance
Install, configure, and support Ubiquiti UniFi networking equipment
Windows and macOS support
Networking support including routers, switches, ...
This role combines service desk support, Microsoft 365 administration, and field engineer site visits for domestic and small business clients. It is ideal for an engineer currently working in an MSP who wants career progression, leadership responsibility, and the opportunity to influence how IT services are delivered.
Key Responsibilities
IT support and service desk ticket resolution (remote support)
Field Engineer site visits for installations, upgrades, and fault-finding
Microsoft 365 administration (Azure AD, Intune, users, licensing, security)
MSP proactive support including patching, monitoring, and maintenance
Install, configure, and support Ubiquiti UniFi networking equipment
Windows and macOS support
Networking support including routers, switches, ...
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