IT Support Engineer- Full time- Melbourne

General Requirements: Available for a Full-Time position and eligible to work in Australia Minimum 2 years of experience in a similar role in an Enterprise environment Familiar with and capable of supporting both Windows and Mac OS A passion for IT and providing excellent customer service Good written and oral communications skills with clients and management Excellent troubleshooting skills and a willingness to resolve issues Ability to work to deadlines and complete tasks on time Team player but also able to work well autonomously Ability to lift / move computer equipment weighing up to 20kg Technical Skills (Required): Knowledge, experience and competency with: Diagnosing, troubleshooting and resolving hardware, software & operating system issues (including Windows 10 & 11, Mac OS, MS Office 365 and associated applications) Installation of computer hardware and peripherals Active Directory Users and Computers Software and OS deployment using SCCM or other deployment te...