Job Description
Helpdesk Engineer
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IT Centre – EMEA West
Summary
Based from Getafe, Madrid with some home working
Supporting IT EMEA West helpdesk in first line enquiries for day-to-day Business Central operations for the EMEA-West entities and ensures that the system runs optimally by communicating and resolving technical issues directly and/or with the Sales & Service Team in Aerzen, Germany.
Serves as an advanced resource for Information Technology applications and procedures, in particular ERP – Business Central and other applications such as Document Management Systems (DMS), Customer Relationship Management (CRM), etc. that the Parent Company may deploy as a part of its Global Information Technology Strategy.
Ensuring all SLA (Service Level Agreement) obligations are met in delivery of above services.
Ensuring any incidents or service requests that...
¿Tiene las habilidades necesarias para este puesto? Lea todos los detalles a continuación y presente su candidatura hoy mismo.
IT Centre – EMEA West
Summary
Based from Getafe, Madrid with some home working
Supporting IT EMEA West helpdesk in first line enquiries for day-to-day Business Central operations for the EMEA-West entities and ensures that the system runs optimally by communicating and resolving technical issues directly and/or with the Sales & Service Team in Aerzen, Germany.
Serves as an advanced resource for Information Technology applications and procedures, in particular ERP – Business Central and other applications such as Document Management Systems (DMS), Customer Relationship Management (CRM), etc. that the Parent Company may deploy as a part of its Global Information Technology Strategy.
Ensuring all SLA (Service Level Agreement) obligations are met in delivery of above services.
Ensuring any incidents or service requests that...
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