Job Description

Description

IT Engineerが所属するRapid Asset Deployment(RAD)チームは、地球上で最もカスタマー中心に活動するIT組織であるため、Amazonのエンドカスタマーがオンラインで購入したものを効率的に提供できるように、IT及び、そのテクノロジーソリューションを展開、維持、そして拡大していくことをVisionとしています。このVisionを実現するために、素晴らしい仲間を求めています。また、こちらは日本全国のAmazon内/外部配送センターで利用されているIT機器の資産管理を担うポジションとなり、購買されたIT機器に対して、現場へ実装するまでのサポートを行っています。



[配属先]

IT部

[責任範囲]

Amazon内/外部 配送センターで利用されているIT機器の資産管理業務、及び調達関連業務

[仕事内容/割合]

• Build作業(30%)

 主にPC、ネットワーク機器

• IT機器の入出荷作業(30%)

 荷受け、検品、棚入れ、ピック、梱包、発送

•機器障害対応(10%)

 RMA対応

•資産管理(10%)

 資産登録、廃棄、移設、監査業務

•各種ITプロジェクトの支援作業(20%)

 新規配送センター立ち上げ準備、標準化プロジェクトのサポート、海外チームへのエスカレーション等



Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/disability/jp



Job summary

Amazon Japan is seeking an IT Engineer in IT Supply Chain organization. This is a great opportunity for an individual who is looking to move into a specific technical career. You will have the opportunity to expand your technical abilities and be trained to take responsibility for certain equipment within the Fulfillment Center environment.



Responsibilities include: purchasing of IT devices/services, budget management, vendor management/engagement, allocation and maintenance of IT equipment, including check in/check out, asset management, inventory control, device break/fix, control of RMA process, and device deployment (such as PC/scanner/server/switches/routers/FWs)



The candidate will be expected to take following roles:

• leading other peer members

• guiding/introducing Amazon global/local standards to other Ops Tech IT members

• troubleshooting, escalating the issues in proper/efficient way/methods, and deliver results

• simplifying and innovating operation processes continuously

• decision-making, planning activities, preparing data-driven documents, negotiating with stakeholders



We are looking for a well-organized person who will proactively look for ways to contribute to Amazon, not only in Japan, but worldwide.



(% of Time)(Description of essential functions)

• Build/Provisioning(30%)

PC, printer, scanner, Switch, Router, FW...etc

• Warehouse operation(30%)

 Receive/Inspection/Stow/Pick/Pack/Ship

• Troubleshooting (RMA)(10%)

•Asset management & inventory control(10%)

 DB maintenance/Liquidation/transfer of asset/audit

•Project support(20%)

 New site launch/non-launch/standardization project



Basic Qualifications

- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience

- Experience troubleshooting integrated and interdependent computer systems

- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals

Preferred Qualifications

- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications

- Experience in a dynamic environment with a high degree of customer service



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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