Job Description

Join Boldyn Networks and be the frontline of global tech support excellence. At Boldyn Networks, we're building the future of connectivity—and we need brilliant minds to help power it. As an Enterprise Technology Support Engineer, you'll be part of a high-performing team that delivers exceptional technology support to colleagues across the globe. You'll be the go-to expert for resolving technical issues, driving service improvements, and supporting strategic projects that shape how our people work.

What You'll Do

Support & Troubleshooting

  • Act as the first point of contact for IT support while delivering L1/L2+ troubleshooting and resolution.

  • Provide remote and onsite support for hardware, software, and network issues.

  • Own incidents end‑to‑end, resolving issues directly where possible and engaging specialist teams when deeper expertise is required.

Project & Process Excellence <...

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