Job Description

11294LSR2
£40k – 47k per year

IT Support Engineer – MSP Experience Essential
Location: London Bridge(Fully Onsite)
Salary: Up to £47,000

In this role, you will handle complex technical issues, take ownership of troubleshooting, and work proactively to identify why problems occur and implement long-term preventative solutions. This is a fully onsite position supporting a wide range of users and technologies.

Key Responsibilities

  • Act as the escalation point for advanced IT issues from the Service Desk
  • Troubleshoot and resolve complex hardware, software and networking issues
  • Support and maintain desktops, laptops, mobiles, printers and network equipment
  • Investigate recurring issues, identify root causes and implement long-term fixes
  • Provide both onsite and remote support to users of varying technical levels
  • Maintain accurate ticket notes and produce clear tec...

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