Job Description


IT Support Engineer | 1 Month Contract | London

My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services.

Key responsibilities of the IT Support Engineer:


  • Provide 1st and 2nd line support to end users across hardware, software, Infrastructure and network-related issues through JIRA ITSM.
  • Troubleshoot and resolve issues related to M365, Active Directory and Windows 11.
  • Diagnose and resolve network connectivity and troubleshooting issues
  • Set up and maintain meeting room AV hardware and other office network technologies.
  • Contribute to technology updates and develop ITIL best practices.
  • Providing support with additional IT ...

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