Job Description

Job Description

We are seeking an experienced IT Support Technician to provide onsite technical support for hotel operations. This role is responsible for maintaining workstations, servers, network infrastructure, hospitality systems, and user accounts while ensuring a high level of service to staff, management, and vendors. The ideal candidate is reliable, communicates clearly in writing and verbally, and can manage both daily support tasks and assigned project work. This position is onsite during normal business hours with participation in an on-call rotation for after-hours and weekend emergencies.

Responsibilities

  • Provide desktop and workstation support for Windows 11 devices, including software installation, troubleshooting, and performance optimization.
  • Support and maintain Windows Server 2016/2019 environments.
  • Assist with VMware virtualization tasks and basic host/server maintenance.
  • Troubleshoot networking issu...

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