Job Description
**IT Support Engineer - R **:
**About Brillio**:
**IT Support Engineer**
**Primary Skills**:
- Find your passion and advance your career with us. Accelerate YOU at Brillio!
- **
Role: SaaS Support Engineer**:
- ** Employment Type: Permanent**:
- ** Location: MX Location / Remote**
- **
The Opportunity**:
- We seek an IT Support Engineer passionate about delivering outstanding technical support and providing a fantastic customer experience.
- **
- Communication with our users and staff to understand, identify, document, and resolve problems.
- Resolve problems promptly or escalate on behalf of users to IT leads or managers.
- Be well-organized and highly efficient when managing your work.
- Be a documentation champion, crafting and refining processes as the organization scales.
- **
To succeed, this role’s responsibilities would involve the following**:
- 3+ years of providing hands-on and remote IT Support, including wireless net...
**About Brillio**:
**IT Support Engineer**
**Primary Skills**:
- Find your passion and advance your career with us. Accelerate YOU at Brillio!
- **
Role: SaaS Support Engineer**:
- ** Employment Type: Permanent**:
- ** Location: MX Location / Remote**
- **
The Opportunity**:
- We seek an IT Support Engineer passionate about delivering outstanding technical support and providing a fantastic customer experience.
- **
- Communication with our users and staff to understand, identify, document, and resolve problems.
- Resolve problems promptly or escalate on behalf of users to IT leads or managers.
- Be well-organized and highly efficient when managing your work.
- Be a documentation champion, crafting and refining processes as the organization scales.
- **
To succeed, this role’s responsibilities would involve the following**:
- 3+ years of providing hands-on and remote IT Support, including wireless net...
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