Job Description

Overview

Field IT Systems Engineer – An exciting opportunity has arisen for a Field IT Systems Engineer to join a growing and supportive IT team.

This is a hands-on, field-based role providing 1st and 2nd line IT support across four sites in Rugby. Reporting to the Lead IT Engineer, you will play a key role in ensuring IT systems remain secure, reliable, and fit for purpose.

Responsibilities

  • Provide 1st and 2nd line IT support to staff and students
  • Support and maintain Windows-based environments
  • Troubleshoot hardware, software, and network issues
  • Assist with deployment and maintenance of IT hardware and software
  • Support cloud-based systems including Google Workspace
  • Manage user accounts, permissions, and IT assets
  • Assist with data security, backups, and disaster recovery
  • Liaise with third-party suppliers and escalate issues where required

Qualifications

The i...

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