Job Description

Provide technical support and IT solutions for end-users at Adventus, a global ICT provider.

Your Role:

Key responsibilities include:

  • Provide on-site and/or remote technical assistance to end-users, diagnosing and troubleshooting technical problems.
  • Deploy, maintain, upgrade, and support client computer systems (hardware, software, OS, network, etc.).
  • Configure and administer Windows OS, AD, Office 365, Intune, and manage patching & file servers.
  • Maintain high user satisfaction with excellent customer service, offering solutions to meet clients’ needs.
  • Manage IT assets and perform other adhoc duties as assigned.
  • Knowledge of ITSM or ITIL is an added advantage.

About You:

The ideal candidate will have:

  • Good knowledge of Windows OS, AD, Office 365.
  • 2-3 years of relevant working experience, preferably fr...

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