Job Description
Provide technical support and IT solutions for end-users at Adventus, a global ICT provider.
Your Role:
Key responsibilities include:
- Provide on-site and/or remote technical assistance to end-users, diagnosing and troubleshooting technical problems.
- Deploy, maintain, upgrade, and support client computer systems (hardware, software, OS, network, etc.).
- Configure and administer Windows OS, AD, Office 365, Intune, and manage patching & file servers.
- Maintain high user satisfaction with excellent customer service, offering solutions to meet clients’ needs.
- Manage IT assets and perform other adhoc duties as assigned.
- Knowledge of ITSM or ITIL is an added advantage.
About You:
The ideal candidate will have:
- Good knowledge of Windows OS, AD, Office 365.
- 2-3 years of relevant working experience, preferably fr...
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