IT Support Engineer/Enterprise Integration Specialist

Experis (ManpowerGroup), global leader in IT & Tech recruitment, is hiring an IT Support Engineer – Enterprise Integration for a multinational, American-owned manufacturing company.


IT Support Engineer – Enterprise Integration

📍 Lucca, Italy | Mostly remote, occasional on-site

📄 Permanent | Full-time



🚀 What you’ll do

You’ll be part of the Global IT Enterprise Integration team, working on enterprise integrations and automation projects. This role offers hands-on experience with Boomi, ERP systems, and ETL processes, acting as a key link between business users, IT teams, and external vendors.



🔧 Key responsibilities

Design, develop, and support integrations using Boomi

Translate business needs into technical solutions

Build and maintain automated ETL workflows

Support integrations from go-live onward

Help with testing, troubleshooting, and performance optimization

Create and maintain technical documentation

Act as a 2nd-level support SME



🧩 What we’re looking for

Degree in IT, Computer Science, Engineering, or equivalent experience

Experience with system integrations / ERP / EDI / ETL

Knowledge of Boomi (or similar platforms), SQL/PL-SQL, REST/SOAP APIs, XML/JSON

Experience with ERP systems (SAP is a plus)

Strong problem-solving and analytical skills

Fluent English