IT Support Executive(Helpdesk), Semiconductor Industry

• 1 year contract
• MNC
• 5 days' work week

Responsibilities:

• Attend to helpdesk calls
• Diagnose and resolve hardware issues (desktops, laptops, printers, peripherals).
• Provide first-level technical support and resolve IT tickets.
• Maintain IT hardware inventory and track lifecycle management.
• Assist in setting up and configuring IT hardware for management team.
• Ensure hardware compliance with security policies and standards.
• Document troubleshooting procedures and recommend process improvements.
• Other ad-hoc duties as assigned

Requirements:

• Diploma/Degree in IT, Computer Science or related field.
• 2 years' of IT hardware support/helpdesk experience, preferably in semiconductor or manufacturing.
• Strong troubleshooting skills, basic networking knowledge, and IT security awareness.
• Excellent communication skills and ability to supp...