Job Description

I.T. Support I

Tower Loan is looking for a full-time I.T. Support I who provides technical assistance and support to end-users, troubleshooting hardware and software issues, and maintaining the organization's IT infrastructure. This role involves responding to IT help desk inquiries, resolving problems, and ensuring smooth operations of computer systems, networks, and related technologies.

Benefits & Advantages

  • Skill development and growth opportunities
  • Coaching and mentorship
  • Comprehensive benefit package
  • Awards, recognition, & appreciation
  • PTO & paid holidays

    • Job Functions

  • Respond to and resolve IT support tickets, incidents, and service requests in a timely and professional manner.
  • Install, configure, and maintain computer hardware, software, and peripherals.
  • Troubleshoot and diagnose hardware and software issues on desktops, laptop...

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