Job Description

11393JS
£45k – 55k per year

IT Support Lead 

Working with a leading organisation for an experienced IT Support Lead. This role is critical in supporting regulated laboratory environments, ensuring data integrity, system compliance, and robust IT service delivery across laboratory and enterprise systems.

Key Responsibilities

  • Administer Chromatography Data Systems (CDS), including Empower, with responsibility for user account management, system backups, and data archiving.

  • Support and configure laboratory-specific systems such as Empower and LAC/E.

  • Collaborate closely with Quality Assurance and laboratory teams to ensure data integrity and full compliance with audit trail requirements.

  • Coordinate with external vendors regarding system upgrades, patches, and service-level agreements.

  • Implement and maintain validated states for computerized sys...

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