Job Description

Location

Frankfurt, Germany

Duration

6 Months

Start Date

ASAP

Working Mode

Arbeitnehmerüberlassung, Zeitarbeit

Branch

IT Services and IT Consulting

Job ID

150722

Roles and Responsibilities:

  • 4+ years of help desk technician/client services experience

  • 2-3 + years of ServiceDesk plus for ticket resolution

  • Responsible for providing support and troubleshoots software and hardware problems faced by users.

  • Technicians must work together internally with IT staff members.

  • Provide our users with an excellent user experience

  • Install and configure computer hardware, operating systems, and applications

  • Talk to users through a series of actions, either face-to-face or over the phone, to help set up systems o...

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