IT Support

is currently seeking an IT Support Specialist to join our growing team. In this role, you will play a critical part in supporting our internal staff and external clients with their computer systems, networks, and software applications. You will troubleshoot technical issues, perform maintenance and updates, and provide user training as needed. This position requires strong technical aptitude, exceptional communication skills, and a commitment to delivering high-quality support services.

Responsibilities

• Provide first level technical support to end users via email, phone, or in person
• Diagnose and resolve hardware and software issues for Windows PCs, Macs, smartphones, tablets, and printers
• Install, configure, and maintain software applications and operating system images
• Configure and administer network equipment such as routers, switches, firewalls, and wireless access points
• Perform backup and recovery procedures for serv...