Job Description

Job Summary/Objective:

The IT Support role is responsible for providing technical assistance and support to end-users for computer systems, hardware, software, and network-related issues. The primary objective is to ensure the smooth operation of computer systems within the organization and resolve user problems in a timely and efficient manner.

Responsibilities:

  1. Respond to user inquiries and provide technical support via email, or in person.
  2. Diagnose and resolve software, hardware, and network problems, including troubleshooting issues related to operating systems, applications, printers, and network connectivity.
  3. Diagnose and troubleshoot hardware, software, and network issues reported by end-users.
  4. Install, configure, and maintain computer hardware, software, and peripherals, including desktops, laptops, servers, printers, and network devices.
  5. Assist with the setup and maintenance of network and ...

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