Job Description

Job Description

Objective


To align on the ideal candidate profile for the Snowflake-focused IT operations manager role and clarify expectations around technical leadership, cloud expertise, and team management.


Key Discussion Points

  • Experience Range:
    Targeting candidates with 9–12 years of IT experience, including 5+ years in IT operations leadership.

  • Team Management:
    Should have experience managing 10–15 team members in a global support environment.

  • Technical Hands-On:
    Role is not purely managerial; candidates must be hands-on with Snowflake architecture, performance tuning, and operational troubleshooting.

  • Cloud Expertise:
    GCP is mandatory for this role; AWS/Azure exposure is an added advantage.

  • Certifications:
    ITIL preferred, but not mandatory.

  • Additional S...

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