IT Support

Provide daily technical support for employees and assist the IT team in maintaining hardware, software, and basic infrastructure to ensure smooth IT operations.

Key Responsibilities

• Perform PC and laptop setup , OS installation, and software configuration.
• Support printer setup , troubleshooting, toner replacement, and connectivity issues.
• Handle new user onboarding : email setup, user account creation, access permissions.
• Install and update company-approved applications .
• Responsible for IT inventory tracking : laptops, monitors, peripherals.
• Handle basic hardware repairs or coordinate with vendors.
• Log and manage tickets in the helpdesk system and update follow-ups.
• Assist in meeting room setup , projector/TV/Zoom/Teams configuration.
• Support company events requiring IT assistance.
• Escalate complex technical issues to senior tea...