Job Description

Job Overview:


The ideal candidate will possess a strong technical background, with experience in IT support and a solid understanding of Microsoft 365 applications.


Key Responsibilities:


  • Provide exceptional user support via phone, screen sharing, or in-person assistance.

Technical Requirements:

  • Familiarity with desktop application troubleshooting

pWe are seeking an individual who is able to effectively diagnose and resolve complex issues related to desktop applications, SaaS platforms, and Microsoft 365 tools.
h3>Certifications:
  • A+ certification is preferred but not required for this role .

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