IT Support Specialist 2nd Level - Security (m/f/d)

Make millions of people work better every day.

We seek bright brains to join the IT revolution and build Europe’s #1 IT Operating System.

deeploi was founded in 2023 and is backed by leading European investors including Atomico and Cherry Ventures to rethink how IT is done.

IT as a Service – not as a struggle: We are building an all-in-one IT platform, combined with premium support. From user on- and offboarding, to service and support, cybersecurity and device management – deeploi covers the entire scope of a company´s IT department.

Tasks

• Be the main security escalation point for our customers and our 1st-level support team.


• Troubleshoot and resolve complex security-related issues, especially around ML-based security solutions.


• Provide solution-oriented support for cloud environments (e.g., Microsoft 365, Google Workspace).


• Run security audits and compliance...