IT Support Specialist

The Role

We're looking for an IT Support engineer that will assist our teams based in our Barcelona office. This role is responsible for providing technical support, advice, and assistance to end users with technical, hardware, and software system problems. You will work hand in hand with our technology team, always in internal teams.

Your day-to-day here

• Keep track of the inventory, maintenance and troubleshooting of laptops/workstations (mixed environment mostly Mac, Windows and even some Linux) and their peripherals.
• Manage and administrate our main tools: ServiceDesk, Google Suite, Active Directory, LDAP, Proxmox, Zoom.us, Slack…
• Collaborate into definition and improvement of IT global strategies, from device and license acquisition to networking, security and SSO.
• Software deployment and administration.
• VPN configuration through OpenVPN with SSL certificate authenti...