Job Description
We are exclusively partnering with a fantastic, well-established business based in Bedford to recruit an IT Support Specialist / IT Support Engineer. This is an excellent opportunity for a hands-on IT professional who enjoys providing high-quality support and keeping systems running smoothly.
As an IT Support Specialist, you will provide first- and second-line technical support to users across the business, ensuring minimal downtime and a great user experience. You'll be involved in day-to-day IT support, system maintenance, and onboarding/offboarding activities, working across a modern Microsoft-based environment.
Key Responsibilities
Provide first- and second-line technical support to end users (in person, phone, email, and ticketing system)
Troubleshoot hardware, software, network, and system issues
Install, configure, and maintain desktops, laptops, printers, and mobile devices
Support operating systems including Windows, macOS, and Linux
Manage use...
As an IT Support Specialist, you will provide first- and second-line technical support to users across the business, ensuring minimal downtime and a great user experience. You'll be involved in day-to-day IT support, system maintenance, and onboarding/offboarding activities, working across a modern Microsoft-based environment.
Key Responsibilities
Provide first- and second-line technical support to end users (in person, phone, email, and ticketing system)
Troubleshoot hardware, software, network, and system issues
Install, configure, and maintain desktops, laptops, printers, and mobile devices
Support operating systems including Windows, macOS, and Linux
Manage use...
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