IT Support Specialist

Position Title: IT Support SpecialistLocation: RemoteEmployment Type: Full-TimeExperience Level: 3+ YearsCompany: Teamficient - Range: $800 - $1000 (Negotiable for highly experienced candidates)Job Overview:We are looking for a proactive and detail-oriented IT Support Specialist to execute technical tasks, assist with development rollouts, and provide 24/7 support coverage for our client platform. This role is essential in maintaining system reliability, resolving technical issues efficiently, and ensuring timely coordination with internal teams.Key Responsibilities:Implement feature requests and provide technical solutions in coordination with the development teamRespond to and manage technical support inquiries, ensuring quick turnaround and resolutionTroubleshoot system bugs and escalate complex issues to the IT Manager when necessaryCoordinate with internal teams to deploy code updates and fix system configurationsMaintain clear and up-to-date technical documentationEnsure all ...