Job Description
As a key member of Grantek's IT & Digital Enablement team, you will report to the Director of IT and work directly with our IT Manager. Grantek is actively engaged in digital transformation initiatives focused on AI enablement and automation, and this hands-on role will be essential in supporting our growing technical infrastructure and security posture. You will be responsible for maintaining user equipment, mobile technology services, and handling level 1 IT support requests for staff across our North American offices.
This position involves working with diverse user groups across our organization, from highly technical engineers to team members with varying levels of technical proficiency.
Primary Job Responsibilities:
- Assist with infrastructure improvements to support our digital transformation goals
- Perform Microsoft Active Directory functions related to user management such as password resets, account...
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