Job Description
IT Support Specialist Job Description
At UpRys, we focus on helping small businesses and nonprofits achieve their goals through people,
processes, and technology. We offer expertise in finance, operations, workforce management,
technology, marketing, and leadership. Our team works together to create meaningful change in a
collaborative and innovative environment.
As an IT Support Specialist at UpRys, your day-to-day work will involve providing technical support
and handling administrative tasks to keep our IT operations running smoothly. You'll interact with
clients and internal teams to resolve technical issues, manage schedules, and maintain system
integrity.
Daily Responsibilities:
Client Support:
• Act as the first point of contact for IT-related issues, providing clear solutions and guidance.
• Leverage helpdesk platform to document and track support requests to ensure timely
<...
At UpRys, we focus on helping small businesses and nonprofits achieve their goals through people,
processes, and technology. We offer expertise in finance, operations, workforce management,
technology, marketing, and leadership. Our team works together to create meaningful change in a
collaborative and innovative environment.
As an IT Support Specialist at UpRys, your day-to-day work will involve providing technical support
and handling administrative tasks to keep our IT operations running smoothly. You'll interact with
clients and internal teams to resolve technical issues, manage schedules, and maintain system
integrity.
Daily Responsibilities:
Client Support:
• Act as the first point of contact for IT-related issues, providing clear solutions and guidance.
• Leverage helpdesk platform to document and track support requests to ensure timely
<...
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