Job Description

IT Support Specialist

BCIC Swiss GmbH | Best Connect International Company is looking for a dispatch on-site IT Support Specialist job in Spain.

Location

(Madrid, Valencia, Vitoria, Pontevedra, La Coruña) Spain

Type

Dispatch

Hours

10-20 Hours Per week.

Responsibilities
  • Provide first- or second-level contact and problem resolution for customer issues.
  • Work with third-party vendors to remediate complex AV issues as needed.
  • Provide timely communication on issue status and resolution.
  • Maintain ticket updates for all reported incidents.
  • Install, upgrade, support, and troubleshoot Windows OS, Mac OS & Microsoft Office. Cisco Jabber is another authorized desktop application.
  • Install, upgrade, support, and troubleshoot printers and computer hardware.
  • Performs general preventative maintenance tasks on computers, laptops, and printers.
  • Performs re...

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