IT Support Specialist

Who are we?

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

The role is responsible for supporting the Hong Kong offices, the Data Center, Oversea Office, and International Retail Store with IT-related issues, providing responsive IT support and maintenance/troubleshooting for new and existing systems.

Report to Assistant IT Service Delivery Manager

Responsibility

• Manage all aspects of IT support services, including Windows and Mac OS computers, iPhones/iPads, printers, Apple TV, and server room network equipment.
• Proactive management and monitoring to ensure the good working condition of all video conferencing units and all Office and Retail store AV systems.
• Ensure that the CCTV (NVR) is connected to the system via the network.
• Enforce ...