Job Description
We are seeking an experienced IT Support Specialist to join our growing team. As an IT Support Specialist, you will be responsible for providing technical support and troubleshooting assistance to our clients and internal team members. You will also play a key role in maintaining our IT systems and ensuring their security and functionality.
Key Responsibilities:
- Provide technical support and troubleshooting assistance to clients and internal team members via phone, email, and remote access tools
- Diagnose and resolve hardware and software issues, including network connectivity problems, printer malfunctions, and software errors
- Install, configure, and maintain hardware and software, including computers, printers, servers, and network devices
- Monitor and maintain the security of our IT systems, including firewalls, antivirus software, and backups
- Collaborate with the devel...
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