IT Support Specialist Kanata, ON

Administration Full Time Kanata, ON $60,000 - $70,000 CAD per year

The IT Specialist is responsible for independently managing the firm’s day-to-day technology support needs. As a solo onsite role, this position requires an experienced, proactive professional who can troubleshoot, prioritize, and resolve issues with minimal supervision while delivering a high level of service to lawyers and staff. The role is well-suited to someone who is confident working autonomously in a professional services or law firm environment.

Key Responsibilities

• Serve as the primary and sole point of contact for all IT support requests within the firm; onsite and remotely for our Toronto and Vancouver offices
• Independently diagnose, troubleshoot, and resolve hardware, software, network, and application issues
• Provide hands-on support for desktops, laptops, mobile devices, printers, and peripherals
• Support Microsoft 365 applications and Windows ope...