IT Support Specialist

Job Summary:
As a pivotal member of our IT team, you will be the primary owner of all sales data, responsible for transforming raw data into actionable insights and ensuring the reliability of our sales database systems. Your work will directly empower the sales team with accurate, timely reports and dashboards, while your DBA skills will maintain the integrity and performance of our critical data infrastructure.

Key Responsibilities

Design, develop, and maintain daily and monthly sales reports, dashboards, and KPIs using tools such as Power Query, SSRS, or Excel.

Extract, transform, and analyse sales data from CRM, ERP, and other business systems.

Implement and manage rigorous validation processes to ensure data accuracy, consistency, and integrity across all reports.

Automate report generation and distribution to stakeholders.

Database Administration (Intermediate DBA)

Perform SQL Server database ma...